Building Legendary Teams: Trust, Transition, and Quality with JR Rettig of Pendo

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Building Legendary Teams: Trust, Transition, and Quality with JR Rettig of Pendo

Landing that C-Suite Role!

HR Heretics

Mar 21, 2024

Transcript

In this episode Nolan and Kelli investigate the “recruiting is like art and science” analogy with the Chief People Officer at Pendo, JR Rettig.

JR digs into the decisions that led her to the CPO seat, working closely with Kelli. JR also covers the needs for businesses to budget for leaving C-Suite leaders and succession planning, the advantages of a hybrid internal and external recruiting method for execs, and how to maintain a high bar in talent acquisition.

HR Heretics is a podcast from Turpentine.

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KEEP UP WITH JR, NOLAN, + KELLI ON LINKEDIN

JR: https://www.linkedin.com/in/jenrettig/

Nolan: https://www.linkedin.com/in/nolan-church/

Kelli: https://www.linkedin.com/in/kellidragovich/

TIMESTAMPS:

(00:00) Intro

(00:22) How JR and Kelli Became Work Wives

(05:35) Yin and Yang in Professional Relationships

(08:26) CPO Seat Then and Now

(11:06) Learning Together: The Secret Sauce of Success

(14:10) Sponsor - Attio

(15:06) Pulling top talent in a Competitive Tech Landscape

(19:24) The CEO's Role in Hiring: Ensuring Quality Over Quantity

(24:19) Scaling the Recruiting Team

(28:19) Mindset Shift from Recruiter to TA Leader

(30:11) Maintaining High Quality in Recruitment Amidst Challenges

(34:26) Balancing In-House and Agency Recruitment

(41:49) Succession Planning and Building Trust within Teams

(45:40) A Culture of Openness and Trust for Smooth Transitions

(50:49) What Really Makes a Great Company?

(57:10) Wrap

Discussion about this podcast

“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies

After a decade+ of “blitz-scaling” companies, HR, talent, and People leaders now face an uncertain economy that has already seen big booms and busts. What will it take to construct the next generation of incredible businesses – and where can people leaders have the most business impact?

Hosts Nolan Church and Kelli Dragovich have been through it all, the highs and the lows – IPOs, layoffs, executive turnover, board meetings, culture changes, and more. With a lineup of industry vets and experts, Nolan and Kelli break down the nitty-gritty details, trade offs, and dynamics of constructing high performing companies. Through unfiltered conversations that can only happen between seasoned practitioners – Kelli and Nolan dive deep into the kind of leadership-level strategy that often happens behind closed doors.

This show is for those who are ready to ditch conventional wisdom and figure out from first principles what works for their culture, business model, and industry, with the goal of building a resilient and enduring company. You’ll come away with real guidance for seeing around corners, building enduring companies, and carving out an impactful career – plus a newly-honed bullshit detector.

Topics frequently touched on in this season include: building high performing cultures, compensation negotiation, performance reviews, company design, equity, M&As, recruiting the best talent, and how to manage your own psychology as a people leader.

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