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Reinventing HR at Garner with Valentina Gissin

In this episode of HR Heretics, Nolan Church sits down with Valentina Gissin, former Head of Talent at Bridgewater and current Chief People Officer at Garner.

Valentina shares the lasting lessons and people practices from working under Ray Dalio at Bridgewater, Garner's unique approach to the interview process, and her approach to hybrid work, manager training, L&D, and performance reviews. Valentina offers an absolute masterclass in innovating hiring and people strategies.

*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.co

HR Heretics is a podcast from Turpentine.


Support HR Heretics Sponsors:

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Metaview is the AI assistant for interviewing. Metaview completely removes the need for recruiters and hiring managers to take notes during interviews—because their AI is designed to take world-class interview notes for you. Team builders at companies like Brex, Hellofresh, and Quora say Metaview has changed the game—see the magic for yourself: https://www.metaview.ai/heretics

Discover Workvivo, Zoom’s employee experience platform, designed to delight your hybrid workforce. With dynamic and intuitive features people actually like using, Workvivo fosters a sense of belonging and boosts retention and productivity. Join Ryanair, Dollar General, and Virgin — head to https://bit.ly/hrhereticsworkvivo to book a demo (tell them Kelli and Nolan sent you).


KEEP UP WITH VALENTINA, NOLAN, + KELLI ON LINKEDIN

Valentina: https://www.linkedin.com/in/valentinagissin

Nolan: https://www.linkedin.com/in/nolan-church/

Kelli: https://www.linkedin.com/in/kellidragovich/

LINKS:

Garner Health: https://www.getgarner.com/

Principles by Ray Dalio: https://www.principles.com/

TIMESTAMPS:

(00:00) Intro

(00:47) Valentina's Experience at Bridgewater

(01:27) Dot Collector and Feedback System

(09:38) Managing Hybrid Work Environments

(11:27) Commitment to Remote Work and Hybrid Teams

(16:21) Managing Global and Synchronous Work

(18:15) Sponsor: Planful | Workvivo

(20:03) Improving Interview Training through Recording

(22:06) Getting and Giving Signal in the Interview Process

(25:38) The Correlation Between Structured Critical Thinking Questions and Successful Performance

(28:18) Creating a Feedback Culture at Garner

(30:49) Sponsor: Metaview

(31:03) The Role of Performance Reviews in Compensation and Data Gathering

(36:21) Using Real-World Simulations in Manager Training

(45:55) Designing a Function for Difficult Performance Situations at Garner

(46:16) Wrap

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HR Heretics Substack
“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies
After a decade+ of “blitz-scaling” companies, HR, talent, and People leaders now face an uncertain economy that has already seen big booms and busts. What will it take to construct the next generation of incredible businesses – and where can people leaders have the most business impact?    
Hosts Nolan Church and Kelli Dragovich have been through it all, the highs and the lows – IPOs, layoffs, executive turnover, board meetings, culture changes, and more. With a lineup of industry vets and experts, Nolan and Kelli break down the nitty-gritty details, trade offs, and dynamics of constructing high performing companies. Through unfiltered conversations that can only happen between seasoned practitioners – Kelli and Nolan dive deep into the kind of leadership-level strategy that often happens behind closed doors.
This show is for those who are ready to ditch conventional wisdom and figure out from first principles what works for their culture, business model, and industry, with the goal of building a resilient and enduring company. You’ll come away with real guidance for seeing around corners, building enduring companies, and carving out an impactful career – plus a newly-honed bullshit detector.
Topics frequently touched on in this season include: building high performing cultures, compensation negotiation, performance reviews, company design, equity, M&As, recruiting the best talent, and how to manage your own psychology as a people leader.