Stop Saying You're a Business Partner (And Actually Be One) with Jeff Diana

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Stop Saying You're a Business Partner (And Actually Be One) with Jeff Diana

HR Heretics

Dec 06, 2024

Transcript

Tired of hearing "HR needs to be more business-focused" without any real direction?

In this episode, Kelli and Nolan cut through the noise with actionable insights from veteran CPO Jeff Diana. Learn why joining sales calls, understanding your P&L, and getting your hands dirty in customer support might be your secret weapons.

Discover how top HR leaders transformed from "the team in the corner" to invaluable business partners – and how you can, too.

*Email us your questions or topics for Kelli & Nolan: hrheretics@turpentine.co

For coaching and advising inquire at

https://kellidragovich.com/

HR Heretics is a podcast from Turpentine.

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📰 Be notified early when Turpentine's drops new publication: https://www.turpentine.co/exclusiveaccess

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KEEP UP WITH JEFF, NOLAN + KELLI ON LINKEDIN

Jeff: https://www.linkedin.com/in/jeff-diana-a1906212/

Nolan: https://www.linkedin.com/in/nolan-church/

Kelli: https://www.linkedin.com/in/kellidragovich/

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TIMESTAMPS:

(00:00) Intro

(01:14) HR is a Business Function: Action vs. Rhetoric

(02:09) The Business-First Approach Do's and Don'ts

(04:19) Fostering a Deeper Understanding of the Business

(06:01) Product Certification and Experiential Learning

(06:57) Understanding a Founder's Emotional Investment (even if it seems irrational)

(08:52) Knowing the Numbers

(13:14) Strategic Time Investment and Knowledge Acquisition

(15:56) Including Customer Success in Knowledge Gathering

(16:18) Sponsor: Metaview

(17:38) Internal Reviews and Cross-Functional Collaboration

(19:01) Internal Best Practices and Efficiency

(20:47) Growing Fluidity Between HR and other Business Functions

(21:14) Wrap

Discussion about this podcast

“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies

After a decade+ of “blitz-scaling” companies, HR, talent, and People leaders now face an uncertain economy that has already seen big booms and busts. What will it take to construct the next generation of incredible businesses – and where can people leaders have the most business impact?

Hosts Nolan Church and Kelli Dragovich have been through it all, the highs and the lows – IPOs, layoffs, executive turnover, board meetings, culture changes, and more. With a lineup of industry vets and experts, Nolan and Kelli break down the nitty-gritty details, trade offs, and dynamics of constructing high performing companies. Through unfiltered conversations that can only happen between seasoned practitioners – Kelli and Nolan dive deep into the kind of leadership-level strategy that often happens behind closed doors.

This show is for those who are ready to ditch conventional wisdom and figure out from first principles what works for their culture, business model, and industry, with the goal of building a resilient and enduring company. You’ll come away with real guidance for seeing around corners, building enduring companies, and carving out an impactful career – plus a newly-honed bullshit detector.

Topics frequently touched on in this season include: building high performing cultures, compensation negotiation, performance reviews, company design, equity, M&As, recruiting the best talent, and how to manage your own psychology as a people leader.

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