Getting to the Bottom of Skill Shortages, Burnout & Engagement: Kristy McCann Flynn, SkillCycle CEO

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Getting to the Bottom of Skill Shortages, Burnout & Engagement: Kristy McCann Flynn, SkillCycle CEO

HR Heretics

May 03, 2024

Transcript

In this episode of HR Heretics, Kelli and Nolan are joined by Kristy McCann Flynn, a seasoned HR professional with 25 years of experience, who shares her journey from working in traditional HR roles to founding SkillCycle, a company aimed at revolutionizing talent development and performance management.

The lively debate covers the evolving role of HR, why HR software purchasing power might be changing, why HR practitioners are doing it wrong if the 50% of their time is spent hearing staff concerns, and as ever, the fundamental importance of aligning HR initiatives with business outcomes.

HR Heretics is part of the Turpentine podcast network. Learn more: www.turpentine.co

This episode is brought to you by Attio

Attio is the next generation of CRM. It’s powerful, flexible and easily configures to the unique way your startup runs, whatever your go-to-market motion. The next era deserves a better CRM. Join Replicate, ElevenLabs, Modal and more at https://bit.ly/AttioHRHeretics

LINKS:

https://www.skillcycle.com/

KEEP UP WITH KRISTY, NOLAN + KELLI ON LINKEDIN

Kristy: https://www.linkedin.com/in/kmflynn/

Nolan: https://www.linkedin.com/in/nolan-church/

Kelli: https://www.linkedin.com/in/kellidragovich/

TIMESTAMPS:

(00:00) Intro

(00:41) The Genesis of SkillCycle: A Response to Industry Frustrations

(01:17) Navigating Corporate America's Challenges and Changes

(03:29) Revolutionizing Talent Development

(04:20) Transforming HR and Talent Management

(04:54) Addressing the Skills Gap: A New Approach to HR Tech

(05:33) The Business Case for Investing in Talent Development

(09:04) SkillCycle's Strategy: Performance, Engagement, and Learning

(09:26) Skill Development vs. Hiring

(13:20) Sponsor: Attio

(16:31) Enabling Your Entire Workforce

(17:39) Investing in Employees Without Bias

(20:04) Burnout in HR

(24:18) The Future of HR and Shifting Focus to Business Leaders

(27:37) Strategies for Professional Development and Growth

(29:04) Navigating Budgets and Building Relationships with CFOs

(31:02) The Importance of Business Acumen in HR

(32:12) Redefining HR's Role Beyond Being a Complaint Department

(37:29) On Engagement and Pulse Surveys

(43:26) Transitioning from HR to CEO: Insights and Reflections

(47:31) Optimism vs. Pessimism in Leadership

(50:00) Wrap

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“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies

After a decade+ of “blitz-scaling” companies, HR, talent, and People leaders now face an uncertain economy that has already seen big booms and busts. What will it take to construct the next generation of incredible businesses – and where can people leaders have the most business impact?

Hosts Nolan Church and Kelli Dragovich have been through it all, the highs and the lows – IPOs, layoffs, executive turnover, board meetings, culture changes, and more. With a lineup of industry vets and experts, Nolan and Kelli break down the nitty-gritty details, trade offs, and dynamics of constructing high performing companies. Through unfiltered conversations that can only happen between seasoned practitioners – Kelli and Nolan dive deep into the kind of leadership-level strategy that often happens behind closed doors.

This show is for those who are ready to ditch conventional wisdom and figure out from first principles what works for their culture, business model, and industry, with the goal of building a resilient and enduring company. You’ll come away with real guidance for seeing around corners, building enduring companies, and carving out an impactful career – plus a newly-honed bullshit detector.

Topics frequently touched on in this season include: building high performing cultures, compensation negotiation, performance reviews, company design, equity, M&As, recruiting the best talent, and how to manage your own psychology as a people leader.

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